Bridging the Gap Between Communities and Municipalities

Convenience Your Way

Our Expertise at a Glance

Accounts

Opening new accounts, Closing accounts, Rebillings on Accounts & Consolidation of Accounts.

General Council Queries

Refund Applications, Clearance Figures Application, Billing inquiries, Pensioner Rebate Application, Credit Transfers, Payment Arrangements, Submissions of Actual Readings.

General City Power Queries

New Connections, Faulty Meters, Stuck Meters, Replacing Meters, Correcting Estimated Readings, Conversions to Prepaid Meters, Conversions to SSEG, Closing Electricity Accounts.

General Eskom Queries

New Connections, Move-In, Move-Out, Rebilling on Account, Faulty Meter, Stuck Meter, Conversion to Prepaid.

General Johannesburg Water Queries

Faulty Meter, Water Leak, Sewer Leak, New Connection, Meter replacement, Incorrect Meter number on the statement, Rebilling, Correcting Estimated Readings.

How To Get Assisted?

01

Reach Out

Contact us by phone, email, or the website contact form. Tell us about your municipal issue, whether it’s a billing problem, account setup, metering issue, or power connection.
02

Case Assessment

Our team reviews your query, explains what’s involved, and outlines the documents or details we’ll need to assist you effectively.
03

Process

We act on your behalf — liaising with the relevant municipal departments, following up on progress, and keeping you informed every step of the way.
04

Results

Once the issue is resolved, we provide you with all confirmations, documents, or updates — ensuring everything is closed off properly and you’re satisfied.

Our Numbers Speak Better

1
promotion tools
$0
total net profit every month
1k
of satisfied customers
0 years
of experience in digital marketing
San Francisco
Digital Agency Award 2021

Bring to the table win-win survival strategies to ensure proactive domination

Why Choose RML?

At RML Municipal Services, we are committed to empowering South African citizens with knowledge of Council’s operations. With years of experience and a deep understanding of local government systems, we ensure that every issue is approached with clarity, speed, and integrity.

Public Opinion

I was struggling with a rates clearance issue for months. RML sorted it out in just a week! They’re professional, fast, and really know their stuff.

Thandi Mokoena

I needed a new prepaid meter installed urgently. RML handled everything with City Power. Communication was clear and the process was smooth. Highly recommend their services!

Sipho Dlamini

Excellent service! They helped my elderly parents apply for the pensioner rebate. Everything was explained simply and done properly. Friendly and reliable team!

Naledi van Wyk

Let’s Solve Your Municipal Challenges